Upon opening the PonchEar package, please be gentle as the plastic of the ear hood could tear if rough attempts are made.
Please avoid forcing certain ears (i.e. overly large ears or have a large middle accessory between ears) into the ear hood, as this could also tear the clear plastic.
Just like any typical poncho, cleaning can be done simply with a damp cloth.
"How to Fold your PonchEar" Video Tutorial:
Please contact PonchEar Customer Service at firstname.lastname@example.org for any additional questions you may have.